Excellent Work & Good Communication
Excellent Work & Good Communication
Customer service was good as replaced…
Customer service was good as replaced old nfc card without charge.
Low quality of customer support service, no follow up.
We have ordered a tap map display for our store, they made and sent without confirmation immediately, as a result they made an old google map address which is not active, then we contacted through WhatsApp and they promised to update, then they never followed up, unless we did. So don't forget to approach first otherwise they don't follow up. Customer assistant's good name is Himanshu.
No delivery and no one contacted me…
No delivery and no one contacted me regarding my purchase
5.0
Based on 84 reviews
5 star | 100 | 100% |
4 star | 0% | |
3 star | 0% | |
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1 star | 0% |
1-5 of 84 reviews
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Rana at clone Smith was everything you would hope to encounter in customer service. Responsive, professional, diligent and timely! Had a minor hiccup and he made me feel like I was his only priority. Can’t say enough positive things during my experience with them. Absolutely recommend.
Himanshu at clone smith was everything you would hope to encounter in customer service. Responsive, professional, diligent and timely! Had a minor hiccup and he made me feel like I was his only priority. Can’t say enough positive things during my experience with them. Absolutely recommend.
Ordered 2 electronic card and they showed up quickly. They both work great! Rana was very helpful and overall just offered great customer service. Would definitely recommend clonesmith to anyone!
Good turn around time, took about 1 week from sending out my original to receiving everything back. Customer service is great, they got back in touch almost immediately. I’ve been using the key for about a week now, still working great!
Excellent customer service and fast turnaround. They keep you informed via email of the status of your order and literally within 24 hours of them receiving my original card the copies were ready for shipment. They arrived quikcly and work perfectly. They are also very good at letting you know if your card isn’t able to be copied as was the case for us once. I sent a photo and within an hour had a reply. Great company. Highly recommend.